There are a lot of benefits to this solution that you can take advantage of at a fraction of the cost of having a full-time IT professional. By outsourcing your IT issues to our certified and experienced business technology experts, you can increase productivity because everyone can focus on their real work, plus we are ready to respond at your every beck and call, especially when it comes to restoring your system during downtime and putting your business back in operation again.
Complete Day-to-Day Management of Your IT Systems
- Managed IT services from Triton provide a comprehensive solution for all of your organization’s IT needs. From urgent help desk support to long-term technology planning, our services provide the support you need to keep your systems running so that you can stay focused on your mission.
Live Help Desk Support
Hardware and software upgrades
Security & Performance Monitoring
Ongoing technology advice and long-term planning
SUPPORT RATES
STANDARD CALL OUT
P450.00
TRAVEL COST: WITHIN GABORONE
FREE
ADDITIONAL TRAVEL FEE BEYOND THAT P3.50 PER KM
HOURLY CHARGE
P450.00 P/H
AFTER HOURS: WEEKDAYS & SATURDAYS: P550.00 P/H
SUNDAYS & PUBLIC HOLIDAYS: P650.00 P/H
REMOTE ASSISTANCE: P400.00 P/H
SPECIALISED SUPPORT: P690.00 P/H
CALL OUT TIMES
STANDARD:
SCHEDULED BY TECHNICAL CONSULTANT
09:00-16:30
• On-Site installation of NEW products purchased at TNT are billed at minimum 1 Hour @ P350.00 P/H.
• Diagnostic Fee or Quote Rejection fee to be charged @ P 350.00 P/H
How We Build Your Services Plan
We listen to you
We assess your needs
We build your plan
We provide you with a proposal and pricing
SUPPORT CONTRACTS
Support Contract Lite – P2100 Per Month
• Includes 4 Standard Service hours per month.
• Allows for 1 Critical Remote Service hour at Standard Remote Service rates.
• Online Support
Support Contract Small Business – P5,080 Per Month
• Includes 10 Standard Service hours per month.
• Allows for 1 Critical Service hours at Standard Service rates.
• Online Support
Support Contract Merchant – P12,000 Per Month
• Includes 25 Standard Service hours per month.
• Allows for 2 Critical service hours at Standard Service rates.
• Backup Services
• Telephone Support
• Online Support
Support Contract Corporate – P25,350 Per Month
• Includes 55 Standard Service hours per month.
• Allows for 3 Critical service hours at Standard Service rates.
• Backup Services
• Telephone Support
• Online Support
Visit our contact us page and get the support you need!